Imagine that you are a business owner, and you receive an email alert advising you that you have received a new review. You click on the email only to discover that the reviewer is not only one of your customers but that the review is fake. While you flag review and wait for Google to …
Yelp should have slapped a consumer alert warning on the Yelp listing for SNS Nails & Spa. SNS got caught, offering a 20% discount in exchange for Yelp and Google reviews. On October 1st, 2020, a Yelp representative advised me that this practice violates its Terms of Service. If this is a violation, why didn’t …
Did employees of Stadium Dental in St Joseph, Michigan, retaliated against one negative complaint by leaving several negative Google reviews? That is the complaint I received from a fellow dentist. The dentist in question alleges that she received three negative reviews after she complained about the services she received from Stadium Dental. Her Google listing …
As a majority of the world now knows, President Donald Trump has contracted the coronavirus or COVID-19. There is a lot of speculation that Trump and countless others were exposed to COVID at a superspreader event held in the Rose Garden at the White House on Saturday, Sept. 26. At this writing, there are 25 …
I have received 3 complaint emails regarding Dan the PC Man in Green Bay, Wisconsin. The first complaint came on March 12th, 2019. I was initially alerted to fraudulent activities regarding Dan the PC Man’s Google reviews. I was unable to find any evidence to prove that the reviews were fake or fraudulent. I have …
As the entire world is feeling the effects of CoronoVirus or Covid-19, Google is doing their part further complicate matters. While Covid-19 is a completely unprecedented phenomenon, Google had no game plan in order. When people fail the plan, they plan to fail. Google is overreacting and appears to be making it up as they …
I work in digital marketing as a Search Engine Optimizer (SEO) so I get my fair share of spam. Wannabe marketers send me offers daily to use their services in an attempt to rank higher in the search engines. Two days ago was no different. I received a notification on Twitter that I had a …
I was excited about the release of the Yelp documentary Billion Dollar Bully. I have never bought a digital movie before. I knew I was not going to watch it just one time. I was so right. My first time through was to take it all in. But I had mixed feelings on my first …
I have been binge-watching the old TV series, “The Cleaner.” If you haven’t seen it, it is based on the real-life story of recovered drug addict Warren Boyd and his calling to help people recover from the battle with addiction. Mr. Boyd has a real passion for helping people get clean. There are others who see addiction treatment as a …
Did you happen to catch ReviewFraud on The Today Show or on NBC Nightly News last week, February 27th, 2019? The segment featured fake reviews on Amazon, Facebook, Yelp, and Google. Gadi Schwartz even created a fake Facebook page and purchased fake likes and reviews for his non-existent business. The story aired in every time …