A Clip Above Centennial, Co

A Clip Above in Centennial, Colorado is the most egregious case of fake reviews that I have ever seen. They appear to have gained 656 fake reviews in 2 months. The reviews started pouring on April 25th, 2022. By the time I was alerted to the reviews, A Clip Above has amassed 656 fake reviews.

The vendor didn’t even try hard to hide it. Several reviewers mentioned services that this dog groomer doesn’t offer. I saw reviews mentioning pets for sale, dog training, and financial services. One reviewer referred to them as a PetSmart store. There a several examples where reviewers had some of the most hilarious misspelled names that I have ever seen. A Clip Above had 565 Google reviews before getting these fake reviews, so I don’t under the reason for getting so many reviews and as quickly as they did.

Once Google removes the fake reviews, I will be able to see if this is a poor online reputation management strategy. I did not one reviewer called out A Clip Above for how she replied to the negative reviews. “was more upsetting was seeing how poorly the owner of A Clip Above responded to some negative reviews on this platform. The responses were extremely unprofessional and quite immature.” I always tell business owners that customers are going to judge you more on how you reply to the review than the review itself. Had Lindsay responded in a polite and professional and listened to the feedback, she might not need these fake reviews. Sadly, Lindsay seems more content to blame everyone and play the victim instead of taking ownership and fixing the issues. Two more negative reviews called out the obvious fake reviews. Those reviews will be the final nail in the coffin. If customers can’t trust the reviews and they will take a closer look, they will go elsewhere.

Negative Google review calling out A Clip Above's replies to Google reviews

I reached out to Lindsay at A Clip Above to address the fake reviews and she never got back to me. I advised her that I connected a fake reviewer to a business that I am actively monitoring as having fake reviews and another business that has several reviews connected to a business that is under a negative review attack. There are a lot of pet groomers in the Denver area, and A Clip Above needs to be avoided.

Here are the examples of the fake profiles and fake reviews:

Fake review profiles