I have been binge-watching the old TV series, “The Cleaner.” If you haven’t seen it, it is based on the real-life story of recovered drug addict Warren Boyd and his calling to help people recover from the battle with addiction. Mr. Boyd has a real passion for helping people get clean. There are others who see addiction treatment as a …
Did you happen to catch ReviewFraud on The Today Show or on NBC Nightly News last week, February 27th, 2019? The segment featured fake reviews on Amazon, Facebook, Yelp, and Google. Gadi Schwartz even created a fake Facebook page and purchased fake likes and reviews for his non-existent business. The story aired in every time …
I am a huge fan of cop shows and am currently binge watching Justified. I just finished season one and you if haven’t watch it, I highly recommend it. I finding myself rooting for the main character Raylan Givens and his brand of justice. The first episode starts off Raylan confronting a villain that we …
It was nice to see Google CEO Sundar Pichai testify on Capitol Hill in December. Sadly the committee asked the wrong questions. Pichai needed to be asked about protecting consumers on their platform. Google doesn’t allow businesses to use PO Boxes for their GMB listings, then why are spammers able to continue to create these …
I was having lunch the other day with a colleague in the SEO space and we were talking life, clients marketing, and online reviews. If you know me or following me online you know I have a lot to say about reviews and the need to police it. I don’t discuss politics as that doesn’t …
If I told you that I am witnessing 4-star reviews being used as negative reviews attacks on businesses, you would think I am crazy. I didn’t believe it at first either. In fact, I ignored it when I first heard of it. I don’t feel the same way anymore. I am a Google Top Contributor on the …
Working with combating review spam, I have seen my share of fake reviews and stolen identities. I have flagged my fair share of fake reviews and watched Google delete all of the reviews associated with that user. Unfortunately, Google doesn’t ban or delete the account and the scammer uses those same profiles again. Last Thursday, …
One of the questions I get asked the most is how to remove bad reviews from Google. Google has quietly updated the process for flagging reviews. The new process entails logging into your GMB dashboard. Step 1. Log into you GMB dashboard. Step 2. Click on the blue building icon for the location with the …
Before you make a purchase from Abe’s of Maine of you need to look past their 3.5 Google rating and glowing reviews to see the full picture. We stumbled upon Abe’s of Maine when we were collecting data another business with suspicious reviews. We added them to the New Jersey business state page and moved …
Google has done away with the timestamp of in the last week for reviews. Instead of placing a date time stamp, Google knows show how many minutes ago a review was posted up to the 60-minute mark. Google then switches a the hour format until it becomes a full day. Yep, you guessed it Google …