I had somebody contact me regarding possible fake reviews for 815 Remodeling. It was more than just fake positive reviews. Zack hires subcontractors to perform the remodeling jobs. That is acceptable as long as the customer knows it. One of the subcontractors has a substantial drinking problem. Zack Larson admitted this via text with an unhappy customer.
Google removed the three fake reviews on the Google Business Profile (GBP). There is a positive review that I have flagged for removal as it doesn’t describe a customer experience and was posted to defend the company. The review was left by Torrie Parish (Frahm). She is a business development specialist with the BBB. Let’s see how long that remains. Zack left a 5-star review for his mom’s GBP. The review was removed when I got Debbie’s GBP removed. Debbie left a recommendation on Nextdoor.
Zack’s girlfriend, Marissa Villani, also recommended his business and claimed that she had hired his company. Zack told me he did work for her, and that’s how they met. If that is the case, why did she leave this Yelp review on August 10, 2042?
On August 13th, 2024, 815 Remodeling received four Facebook reviews. Jeff Ronald, Prestige Dave, Dominion Josh, and Adebayo Olamipekun reviewed several of the same businesses. They reviewed Citiciti Real Estate, Daniels Roofing LLC – Israel Villarreal, Elite Real Estate Solution, Lnemobile INT’L, Precision Stone Fabricators, and others.
These fake reviews can cause 815 Remodeling to lose its BBB accreditation. I will forward my findings to my BBB contact.
Update November 16, 2024:
I was advised of the following Nextdoor thread. There is a lot to unpack. One Zack is not only defensive but victim-blaming. He claims that work is completed, but the photos contradict him. In one of Zack’s comments, he states that it is impossible to do so many jobs and not have a few upset customers. It must be tiring be Zack, it’s always somebody else’s fault, and never his. It’s the subcontractor’s Home Depot, his Fiverr vendor, and his clients. We call this the Dicktim mentality. It’s when you act like a dick and play the victim.
Zack asks his clients to sign an NDA to prevent them from posting negative comments about him online. This NDA violates all consumer protection laws. I don’t know how Dave and Judy C. are, but they need to stop attempting to defend Zack; they are failing miserably.
Zack left a comment, and I emailed him back. He was full of excuses and made countless excuses. He never furnished me with the evidence he claimed to have. Our correspondence ended with him threatening me and telling me not to contact him again. I will honor his request.
Comments
maybe before the blasting misinformation on somebody’s business because of what a former employee tells you. You should reach out to the business owner that you are trash, talking! There’s two sides to every story and this is terrible journalism or whatever you wanna call it. Call 815-979-3015 if you care to hear the truth
Author
Do you or do you not have fake reviews from people from Nigeria?
Thank you for standing up for us! He always threatens to sue or “his lawyer” is going to contact us next if we dare leave a bad review. He’s such a manchild, and I am sure his mom thinks he’s a perfect angel who can do no wrong. Guess she never taught him accountability.
Many thanks and God bless you for doing this work. I hope it protects others from hiring this disturbed “contractor”.
Zachary is a terrible person. He stole from my mother! My mother! A disabled woman trying to get affordable work done. He’s been “done” with a friend of mines project for a week now but still has materials and things left to do. He has horrible time management and shouldn’t own a business
Hi Annabelle,
Your mom was such a sweetheart, and I truly enjoyed working with her. She seemed happy with the work when we finished — otherwise, she wouldn’t have paid us. It seems like she only had second thoughts after others started saying the work wasn’t done correctly.
From what your mother told me, I was the only contractor willing to take on the job. Every other contractor strongly recommended tearing down and rebuilding the structure because the roof was caving in, and adding new support beams would have been a temporary fix at best. However, your mom insisted that it didn’t have to be perfect — she just wanted it to last another two or three years, though I couldn’t guarantee even that. I explained this clearly from the start and made it clear that no warranty could be offered due to the structure’s poor condition.
The project faced some challenges, including delayed material deliveries from Home Depot and one contractor backing out because he didn’t believe the structure would hold up. After a couple of weeks, I found someone willing to do the work and install new support beams. To everyone’s surprise, the structure ended up looking like it would last longer than expected.
The issue that caused concern later was a cracked concrete footing due to ground erosion and shifting on the slope — something I warned could happen and one of the main reasons why no warranty was provided.
I hope this helps explain the situation more clearly.
The thing that is the most disgusting about your claim is that I told you and your mother that I was still willing to come back and fix the concrete that cracked. Not because you threatened me with you being a big-time Chicago lawyer and told me you didn’t want to have to “release the dogs” on me but because I wanted to help regardless of the no warranty. The reason I cut off all communication and told you I would not be coming back. It’s because your mom decided to go and start trash talking my business to the Better Business Bureau when we had a date planned for me to come back out.
I hope you realize how disgusting an awful of a human being you are for everything you have done to try and ruin my name.
Author
Wow Zach, still being the Dicktim!!! If nobody wanted to take on the job and you claim to you told them their would be issues, why did take the job? You stated that one of your workers bailed on the job. I feel you only cared about the money and were ill prepared to do the job. You are the one trashing and ruining your name. You are the disgusting one trying to bully people.
Zack, with all your new found time since losing so much business, maybe focus paying off all the people you screwed over working with you than blaming all the victims/ex clients in your hurricane path of destruction.
Maybe start selling MaryKay, as it’s so obvious you are not good at remodeling. For the love of God, please stop ruining people’s lives and homes. Your responses show you are intolerable to work with, on top of being unhinged and malicious.
Author
Preach!!!
Interesting read, this is great info for future clients. Would make a great news section on our local news stations.
Author
I agree, but I need somebody willing to go on record for the interview.
I would love to go on the news and be able to tell my story. Maybe no one will go on record because of the major holes in their one sided story’s of what happened. I’m still waiting on FTC or whatever organization that is who yall have been reporting these fake reviews I have. I already sent you the screen shots of these foreigners who I hired to help with my online SEO that ended up leaving a bunch of reviews I never asked for and then they tried to con me into to paying them.
I never ripped off an elderly lady either. Her daughter is just upset that she didn’t screw me over like she was trying to do from the start.