ChatGPT 5-Star Review Attack

Right Away Garage Door hit with fake 5 star reviews
Right Away Garage Door hit with fake 5 star reviews

Every time I have seen it all, I see a new type of review attack. This review attack happened over the weekend for Right Away Garage Door. Somebody hit their Google Business Profile (GBP) with ten fake 5-star reviews. When I first looked at the reviews, it appeared that somebody had used ChatGPT (AI) to auto-write review replies and mistakenly posted them as 5-star reviews. It turns out that I was wrong. 

ChatGPT Fake 5 Star Reviews

The business owner posted in a private Facebook group asking for help with removing the fake reviews. I was unaware of this post as I was offline yesterday. When I had a chance to look at the GBP and reviews, I thought somebody had made an enormous error and believed this was one of the fake Right Away Garage Door spam profiles. Nope, this is just a new attempt to hurt a business with Google reviews. 

Google ended up disabling nine out of ten of the accounts. The names are listed as “A Google User.” I know that the accounts were disabled because when you click on the name, nothing is displayed. 

A Google User Blank Profile

This image is what Google shows when you click on an active profile. 

Bernard Muriungi Fake Review Profile

This review attack would be a great case to monitor to see how long the reviews will remain live. If this were a fake business profile, I would watch the reviews to see how long it takes Google to remove them. Since this is a legitimate business and the reviews show how little the company cares about its customers and negative reviews, I will ask Google to expedite the removal of these fakes. Negative reviews have become the new marketing tactic over the past few years as it’s addition by subtraction. 

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