The Benedictine Apartments ran a review contest on Tuesday, July 25th. They stated that the first five residents to post a 5-star Google review would receive a $10 gift card. The contest would end at noon on Friday, July 28th. This contest netted The Benedictine Apartments six 5-star reviews. People posted four reviews on the …
In June 2023, I was alerted that Natalie Nelson LMT offered gift bags in exchange for Google reviews. The first Google Business Profile (GBP) I reported was her Charleston Mobile Massage. It had 14 Google reviews on June 23rd, 2023. Google removed ten reviews connected to the review exchange. A few days later, Natalie lost …
Most businesses keep Google rankings when Google removes reviews. The only times I have seen businesses lose rankings is when their overall rating drops. Two cases where these businesses lost all their rankings once Google removed their reviews. Case One. This business had a review contest where they gave away a gift in exchange for …
Patrick “Pat” Ridge is the owner and co-founder of Graceland Ranch Sober Living. Pat comes off as a drug rehab celebrity on a lousy power trip. Pat craves attention and the spotlight; whether from his days in Hyper Crash or his various social media channels, Pat is everywhere. Pat has several businesses and ventures. Until …
Thinking about buying an appliance from Affordable Appliance Plus in Austin, Texas? Don’t!!!! While Affordable Appliance Plus touts a 13-month warranty, negative reviews state otherwise. The common theme in the negative reviews is people being sold and delivered appliances that don’t work. 7 reviews state that the appliance arrives broken and quit working within a …
American Home Shield is really hated by their customers. A quick check on their social media accounts shows complaint upon complaint upon complaint. They currently have a 2.8 rating with the BBB. So is American Home Shield a reputable company to use? AHS was sued in 2007 for “engaged in a pattern and practice of …
Shalom Grill was in the final scene of the first Avengers movie. Six Avengers are silent as a woman sweeps and a man behind the counter looks on. Imagine my surprise when I am looking into a client under a review attack and found suspicious 5-star reviews for Shalom Grill. I only found out who …
Most business owners are happy when they receive notifications that they received a new review. Typically they are not excited when it’s a negative review. I rarely see a business owner upset when receiving a positive review. I did have several cases that I world on where businesses got hit with fake 4-star reviews. This past …
It is rare for me to get upset regarding a business with fake reviews being exposed on tv. That is what happened with Greencare Pool Builders in Las Vegas, Nevada. 13 Investigates reporter Darcy Spears ran a two-part story on Greencare Pool Builders. Both stories made owner John Reese look like a helpless victim of Yelp’s review …
Every time I have seen it all, I see a new type of review attack. This review attack happened over the weekend for Right Away Garage Door. Somebody hit their Google Business Profile (GBP) with ten fake 5-star reviews. When I first looked at the reviews, it appeared that somebody had used ChatGPT (AI) to auto-write review replies …