Google is struggling to tell a legitimate review from an attack review. A perfect case is for Cedars-Sinai Medical Hospital.…
Fake Reviews
Why did Executive Roof Services Sue Over Negative Review
Executive Roof Services appears to have made a mountain out of a molehill. ERS has decided to sue a couple…
Facebook is Still Clueless about Spam and Abuse
This blog post is not a political piece, yet people will take an issue with it or pick a side.…
The Law Offices of Daniel Kim serial spammer
It is my firm belief that The Law Offices of Daniel Kim is a serial spammer and needs to be…
Businesses Keep Getting Attacked with the Same Fake Reviews
In September 2020, June Jung Art received two fake 4-star Google Reviews. They posted for help on Reddit. A Reddit…
Google Refuses to Remove Paid Negative Reviews Attacking Lawyer
Imagine that you are a business owner, and you receive an email alert advising you that you have received a…
Yelp Doesn’t Punish SNS Nails & Spa
Yelp should have slapped a consumer alert warning on the Yelp listing for SNS Nails & Spa. SNS got caught,…
Did Employees of Stadium Dental in St Joseph Post Negative Reviews as Retaliation?
Did employees of Stadium Dental in St Joseph, Michigan, retaliated against one negative complaint by leaving several negative Google reviews?…
Dan the PC Man Green Bay
I have received 3 complaint emails regarding Dan the PC Man in Green Bay, Wisconsin. The first complaint came on…
Yelp: Billion Dollar Bully, or Scapegoat for Bad Business?
I was excited about the release of the Yelp documentary Billion Dollar Bully. I have never bought a digital movie…