The House Next Door Remodeling

The House Next Door Remodeling is our second submission from somebody that had a personal experience with this company. The unnamed person(s) had a phone call with a rep from THNR and were told that they were going to receive an amazing 40% discount off the standard rate while not having to endure an overly pushy sales pitch. Well, the price was of course much higher then it should have been to start off with. When homeowner advised that they were supposed to be getting a huge discount, the price was dropped by 25%. The homeowners thanked the rep and sent him on his way and promptly contacted us.

We immediately looked into the reviews and complaints about both the North Hollywood and Laguna Hills. 1st off a handful of complaints echoed the above homeowner verbatim. The complaints state overly pushy sales tactics, be quoted an outrageous price. Other complaints were that the workmanship was shoddy or not up to standard. For the price of the job, everything should have been pristine. What stood out the most is people either really love or truly hate the company. There is no middle ground. Its either 1 stars or 5 stars. So which is it?

According to The House Next Door Remodeling Yelp pages, you are going to get Better Home and Garden’s quality. In fact, several reviewers show killer brand new kitchens, bathrooms or windows. Sadly they are all stock photos being used to for promotions. Victoria M added the following picture captioned with” “I love my glass windows and doors.” on her Yelp review. Well, I should hope so as the photo has been used on several Pintrest accounts and countless websites.

I love my glass windows and doors Yelp

Single Hung vs. Double Hung Windows Which is Best Best Home Savings




Even The House Next Door Remodeling has posted other stock photos and images that they claimed was their own work. Manny R. even got in on the action and showed off his wonderful new viral backyard and playground equipment. A quick check on several Yelp reviews shows stock photos being passed off as legitimate work.

Time traveling reviewers.

The fascinating thing I see that Nei Z would respond to a 5-star review before it was left. My mind is completely blown away by this. Nei should play the lottery!!! THNDR has to be so great that only excellent reviews come in.


Of course, the other folks that complained stated that a rep contacted them via, email, phone and in person stating that the bad employee(s) were terminated and please accept this gift card and change you negative review into a positive one.

Google reviews too

Carolyn harris fake reviewsThe House Next Door also has fake reviews and images being posted on Google as well. Andrew Quinteros posted a 5-star review of his new bathroom. He should as his bathroom is all over Pintrest and websites. There are the several reviewers that reviewed thnow-closeded Calico Construction in Canoga Park. All of the reviews were posted 7 months ago too. Just look at Carolyn Harris’s 2 reviews.

I reached out the THNDR for comment regarding the countless questionable reviews and images being used. I have not heard back at all. In the meantime, if anybody from The House Next Door Remodeling shows up to your house, do not let them in.

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12 thoughts on “The House Next Door Remodeling

  1. We’ve been through the ringer with these people and would love to share our experience with you. They lie like it is second nature and you are correct that many of their “good” of their reviews are fake from people clearly associated with their business.

    Stay far away.

    1. The overwhelming complaints against them all echo the same sentiment as you. Please feel free to share any additional you have.

  2. the salesman just left after 2 hours, i told him to get out. he wanted me to agree to get my house painted tomorrow to get the 35% discount,he called his “manager” 5-6 times to “give” the discount .what a racket !! STAY AWAY FAR AWAY

  3. `Att: Prospective Buyer: I suspect HND Remodeling Fakes or somehow Pads its 5-star Reviews!!! My opinion is, don’t Give any Credence to them!!!

    Do yourself a favor..: it is my opinion that you should not deal with this company and these people!!! It would prudent for you to refuse to sign any contracts with them!!! Doing so would be doing yourself a grave disservice. It is also my observation and opinion that they don’t know what they are doing. So many problems… work started August of 2015 and is still not complete! And so many bad actors! It is my opinion that you not believe a word HND salesmen Ben M, or Oren G. or Mike B. tell you – I believe they simply Cannot Be Trusted for Anything!!!… I believe Ben is your very own Personal Nightmare waiting to happen… and his prices on the job quotes… Truly Frightening! Perfect timing for Halloween! I am told (now) that I paid 250% More than I should have for the work that was done; that I could have had the whole house pulled down and redone for that price, and that’s verified. Shame on management for letting him run amuck. Shame on this business for preying on their customers. I also had to supervise the workers myself (a foreman came by twice in over 2 years) which basically left me with a full-time job supervising the workers for much of this period. Most of the time, workers would show up and wouldn’t have a clue as to what needed to be done; I often had to walk them through everything, and still, they sometimes goofed it up because of the language barrier. Believe me… there is so much more to this story that continues to create headaches for me and my family. I am now receiving no response from H.N.D. management concerning the failure to complete the work and, after promising to pay us back throughout the remodeling process, they have now failed to reimburse my family the Tens of Thousands of Dollars we fronted for materials! I would definitely be eager to discuss H.N.D.’s other ‘one-star’ debacles with any prospective customers that are considering using them. Do not be afraid to contact me at: [email protected] for more info. Also, take a moment and check H.N.D. out on the CSLB and Better Business Bureau websites; specifically, the complaint and penalty section… I believe you will have to agree that it’s Not a Pretty Picture! It appears that, after emploring them to finish the work, we will have no choice but to sue them… and I definitely will sue them!!! it’s the principle of the thing.

    if they canvas your neighborhood for ‘suckers’, you would be smart to turn them away at your door. I urge you, do not let them inside!!!

    At this point, there is no way to get back the two years they stole from us, but I can counsel you – Do not work with them the way we did. If I could give H.N.D. management less than a One-Star Rating, I most definitely would!!!

    1. Ben is a NIGHTMARE and he stuck me with a PACE bill for over $65k I am scared to death now praying I can refinance before my mortgage goes sky high and he lied about ALL of the work he did!!!! I am looking into legal action against him NOW!!!!

      1. Can we all join forces by way of a class action suit?

        1/ We paid $15K for a Goodman AC unit that is supposed to be brand new but it is faulty. Took them days to have it checked & we suffered during the heatwave last week
        2/ Our bathroom is brand new but done poorly / not sealed well there’s mold developing between the tiles
        3/ we did attic insulation, cool paint & cool roof and it still gets hot in the house.

        They don’t return calls. It’s so upsetting.

        They did a lot of work on our house and I am sure we were charged exorbitantly.

        1. I would love to join forces with anyone and everyone as they also took advantage of me. I went through the HERO program for the water drought, redid my backyard – that is a nightmare. Totally lied to me about how much this would cost me. Also did my kitchen and things are falling apart, the wiring was done incorrectly and caused the appliances to shut down.

          If anyone has started a lawsuit, please let me know.

  4. I am ABSOLUTELY.. AM LOST FOR WORDS. A ✝ CHRISTIAN. I need a moment. Lord please help me controll the words.. This company is the devil…. Liar. Wicked conniving… Wreckless.. In human out for money.. Please… Help me anyone as I am going to lose my home of 27 years. I am at a mortgage rate 7.2% and with this company and tactics took advantage of me handicaop and my mother senior and pointed a gun a had us sign documents.. I don’t even qualify for a target card how can I possibly qualify for a 100k to paint my house and new roof.. And in complete job…. HELP me 🙏 please please help

  5. My 95 year old mom had work done, porch and railings, and they kept saying they will return. Then someone claimed they purchased the company and will fix some of the problems from her deck. One problem is the gate does not close properly. She has called multiple times, and made appointments not kept by them. They appear to be HUSTLERS, LIARS AND SCAMMERS.

  6. Please advise if there is any kind of legal action being done – I would love to come on board.

    Julie Peterson

    1. I recommend contacting Joel Grover at NBCLA about your experience and issue. Feel free to email me if you have questions or need any help.

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